FenceQuoter LLC
Effective Date: October 1, 2026
This Privacy Policy is intended to be read alongside the company's Terms of Service, which governs the contractual relationship with paying contractor tenants. Where the two documents both touch contractor data, the Terms of Service controls the business relationship and this Policy explains data handling.
FenceQuoter LLC (“FenceQuoter,” “we,” “us,” or “our”) is a Minnesota limited liability company that operates a software platform used by fence-installation contractors (“Contractors”) to generate instant fence estimates for homeowners and property owners through an AI-assisted estimation tool (the “Widget”) and to manage related leads, scheduling, and billing (together, the “Service”).
This Policy describes how we collect, use, and share personal information in connection with the Service, and applies to two groups of people:
This Policy does not apply to a Contractor's own website, marketing materials, in-person sales practices, or any other activity outside the Service itself, those are the Contractor's own responsibility.
The name, phone number, property address, photographs, traced fence-line data, and estimate details a Widget User submits through a specific Contractor's Widget are shared with that Contractor. This is the core purpose of the Service, connecting a homeowner with the Contractor whose page or embedded Widget they used, and it is not optional to the estimate/quote process.
When you submit a request, you are directing us to send your information to that Contractor so the Contractor can respond to you. After we send it, FenceQuoter and the Contractor each decide independently how to use that information, and each is responsible for its own handling of it. The Contractor's use of your information, including any call, text, or email the Contractor sends you, is governed by the Contractor's own privacy notice, not by this Policy, and is not controlled by FenceQuoter.
We share limited information with third-party service providers who perform functions on our behalf, each under contractual terms limiting their use of the data to providing services to us:
We do not sell your personal information, and we do not share it for cross-context behavioral advertising, as those terms are used in state privacy laws. We do not disclose your information to any third party for that party's own marketing purposes. The disclosure to the Contractor described in Section 4.1 is made at your direction, in response to the request you submitted through that Contractor's Widget.
If you would prefer that we not sell or share your personal information, email support@fencequoter.app with the subject line “Do Not Sell or Share My Personal Information.” We honor these requests from everyone, regardless of where they live.
When you upload photographs of your property, they are automatically analyzed by an AI system to identify the fence line, obstacles, and other details needed to generate your estimate. The analysis is performed by a third-party AI provider under a commercial agreement that prohibits the provider from using photographs you submit to train its models. The analysis identifies fence lines, obstacles, and site features. It does not perform facial recognition, and it does not collect, scan, capture, or store any biometric identifier.
Uploading a photograph is optional, and photographs improve the accuracy of your estimate. Please do not upload photographs showing people, license plates, or anything else you would not want sent to the Contractor you contacted.
We retain property photographs, lead data, and account information for as long as reasonably necessary to provide the Service, resolve disputes, enforce our agreements, and comply with legal obligations. Unless a longer period is required by law or is needed to resolve an actual dispute, we apply the following periods:
Backup copies are overwritten on our ordinary backup cycle after data is deleted from active systems. Deleting your data from our systems does not delete any copy a Contractor separately retains.
Depending on where you live, you may have rights under state privacy laws, for example, Minnesota's Consumer Data Privacy Act, and comparable laws in California, Virginia, Colorado, and other states, to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain uses. To submit a request, email support@fencequoter.app. We will respond within 45 days of receiving a request we can verify, and may extend that period by an additional 45 days where reasonably necessary, in which case we will tell you before the first period ends. We may need to verify your identity before acting on a request, and we will not charge you or treat you differently for making one.
If we decline your request, you may appeal by emailing support@fencequoter.app with “Appeal” in the subject line. We will respond to an appeal within 45 days, and if we deny it we will tell you how to contact your state attorney general.
We offer these rights to everyone who uses the Service, wherever they live, and whether or not a particular state privacy law applies to us.
The Widget uses minimal, functional storage in your own browser (not a tracking cookie in the advertising sense) to remember your progress through the estimate steps if you accidentally refresh the page. This information stays in your browser and is not transmitted to or stored on our servers. Our hosting, mapping, and database providers may set cookies or similar identifiers that are necessary to load, secure, and operate the pages you visit. We do not currently use third-party advertising or cross-site tracking cookies. If that changes, we will update this Policy and, where required, obtain your consent first.
This section applies to Contractor Accounts, not Widget Users. Contractors who opt in to SMS notifications receive text messages about new leads and bookings through the Service, sent via our SMS provider, Telnyx. Consent to receive text messages is not a condition of purchasing the Service. Message frequency varies with the number of leads and bookings an account receives. Message and data rates may apply. A Contractor may reply HELP for help, or STOP to opt out of further texts, consistent with standard carrier practice, and may also turn SMS notifications off in the dashboard or opt out by any other reasonable means, though doing so will limit their ability to receive timely lead notifications, which is a core feature of the paid Service. Carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share mobile phone numbers or SMS consent with any third party for that party's own marketing, and we do not use them to market to you.
We use reasonable administrative, technical, and organizational measures designed to protect personal information, including encryption of data in transit and access controls restricting who can view stored data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The Service is intended for use by adult homeowners, property owners, and business personnel, and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us at support@fencequoter.app and we will delete it.
We may update this Policy from time to time. If we make material changes, we will update the Effective Date above and, where appropriate, provide additional notice through the Service or by email to Contractor Accounts. We will not apply a materially different use to information we already collected without giving notice and, where required, obtaining consent.
Questions about this Policy, or requests regarding your personal information, can be sent to:
support@fencequoter.app
Registered Agents Inc., 202 N Cedar Ave STE #1, Owatonna, MN 55060